Terms for Use

Upholding ethical standards is paramount for all users of our websites. It's essential to refrain from actions that infringe upon intellectual property rights, promote illegal activities, or violate the rights of others. By engaging with our online platforms, users implicitly pledge to uphold these standards. Our aim is to provide a platform that fosters constructive dialogue while ensuring the rights and dignity of every individual and group are respected.

- 1 - Subscription Contract

In using our Online Platforms, you give your consent for us to process your data as specified in our Organisation Privacy Statement and this Supplement. We reserve the right to manage your data in accordance with the practices currently disclosed in these documents, regardless of when your data was originally collected, thereby ensuring consistency in our data use practices as disclosed.

- 2 - General Usage Guidelines

You acknowledge and accept that downtime may occur as part of the necessary maintenance of the IT infrastructure associated with the Website, and that technical support may not be available during such periods. You agree that you will not have a claim against us for such downtimes. We will strive to ensure the Website is available but cannot guarantee uninterrupted or error-free service, and reserve the right to suspend access for maintenance, repairs, or upgrades.

- 3 - Not Allowed Access

• Users must not engage in actions that disrupt site operation;
• Avoid harmful, abusive, or threatening behavior;
• Respect copyright and refrain from unauthorized copying;

- 4 - Contact via Messaging

• All intellectual property in the trademarks and service marks on this site are owned by the Company unless stated otherwise.
• The Company grants you a limited, revocable, and non-exclusive license to use the site content for personal use provided the integrity of the content is maintained.
• This license terminates automatically if you breach any of these terms.
• You must comply with all guidelines provided by the Company regarding the use of trademarks and other proprietary content.
• The license may be revoked at any time if the Company believes that your use of the content negatively affects the Company’s reputation or business.

- 5 - External Links and References

While we permit linking to our homepage, direct linking to internal pages or reproducing content from our website without appropriate credits and permissions is strictly prohibited. We are not liable for the content or the security practices of third-party sites that may be linked to our site. Ensure that you verify the authenticity and safety of any third-party sites you visit, as we do not endorse or guarantee the accuracy of information presented on those sites.

- 6 - Subscription Billing

Unless enrolled via a gift card, subscriptions will continue and renew automatically on a monthly or annual basis until canceled, or the account is suspended or terminated in accordance with these Terms. Upon each renewal, the payment method on file will be charged for the subscription fee and any applicable tax on the corresponding calendar day. Users agree to update payment information when necessary. The timing of billing may be changed, especially if the payment method fails to settle.

If located in a region where consumer sales tax applies, the company will collect and remit the tax to the proper authorities. Depending on the location, taxes may be included in the displayed price or added during checkout.

Payments for all fees are processed through secure third-party payment processors, accepting various methods detailed on the payment screen. Information provided to payment processors is not stored by the company and is subject to their privacy policies and terms. Third-party processors may charge processing fees, for which the company bears no responsibility.

Enrollment via a gift card or scholarship does not require providing a payment method. Such subscriptions will end automatically at the period's conclusion. To continue beyond that period, users must enroll in an automatically renewing subscription and provide payment information.

The company reserves the right to introduce new products or services or modify existing ones. Additional charges may apply for new products or services.

Changes to subscription terms, including pricing, may occur from time to time, effective at the beginning of the next billing period. Users will receive advance notice of these changes, except for changes in applicable taxes. To reject a price change or subscription plan alteration, users can cancel before the change takes effect.

Price adjustments may result from various factors, such as content acquisition costs, market conditions, or tax rate changes.

Users may be invited to join additional programs, like a client referral program, subject to program terms if applicable.

• By placing an order for Paid Services, users are offered the opportunity to review the order before purchase. A confirmation email marks the formation of the contract between the user and the company for the relevant Paid Service.
• Users agree to pay the specified fees for Paid Services, along with VAT and other associated fees, by credit card or other accepted payment methods. Fees for Paid Services may change periodically, with price adjustments announced on the company website.
• Secure payment service providers are utilized to safeguard payments.
• Subscription-based Paid Services offer various subscription periods for user selection, with payment made in advance.
• For automatically renewing subscription-based Paid Services, the user's credit card will be charged at the end of each subscription period, unless canceled.
• Promotions and free offers may be introduced, subject to additional terms or restrictions, and are non-transferable among users.
• Users should note that advance payments will not be refunded, unless explicitly stated otherwise in these Paid Services terms or agreed upon with the company.
• Users have the right to cancel a purchase and request a refund within the first 14 working days following the initial purchase, with payment for utilized services required if cancellation occurs after service usage.

The company retains the right to suspend or terminate access to Paid Services if:

• The user breaches these Paid Services Terms or acts inconsistently with them; or
• The company suspends or terminates the user's account or Service usage for any reason.

- 7 - Return of Funds

We understand that there may be instances where you need to cancel a purchase or seek a refund. For courses purchased, you have a 14-day window starting from the date of purchase to initiate a refund request. A full refund will be granted if you have not accessed any part of the course within this period. However, once the 14-day timeframe has elapsed or if any portion of the course has been accessed, we retain the right to decline refund requests, either partially or entirely.

It is important to review our Refund Policy for comprehensive information on refund eligibility. Please note that certain conditions may affect the consideration of refunds, such as purchases made under a subscription plan with a free trial of 7 days or longer, or requests not adhering to our Refund Policy. Refunds are typically limited to one per user, and confirmation of a subscription refund results in the immediate termination of membership access.

- 8 - Accessing our site

We disclaim responsibility for any service interruptions or failures caused by external factors outside our control, such as severe weather conditions, technical failures, or regulatory changes. While we aim to provide uninterrupted service, we acknowledge that occasional disruptions may occur. Our commitment is to maintain transparent communication with our users, providing updates and information on service status and resumption of normal operations as quickly as possible.

- 9 - Contacting Us

Should there be any aspects of these terms that require detailed discussion or additional clarification, please make use of the extensive contact information on our website. Our team is ready to engage in in-depth conversations and provide deep insights to ensure that all your concerns are addressed in a comprehensive and satisfactory manner.

- 10 - Policy Revisions

Please be advised that these Terms of Service may be revised at any time at our sole discretion. Updates will be effective immediately upon posting. By continuing to use our services after such postings, you accept and agree to any and all changes. Your continued use of the services signifies your agreement to the current terms.